Frequently Asked Questions

Find answers to common questions about our cleaning services, scheduling, pricing, and what to expect when you choose Clean Away 360.

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Frequently Asked Questions About Home Cleaning Services

Everything you need to know before your cleaning. Explore answers about our services, scheduling, policies, and how we make keeping your home clean simple and stress free.

Clean Away 360 offers Maintenance Cleaning, General House Cleaning, Top-to-Bottom Deluxe Cleaning, and Move-In/Move-Out Cleaning. Each service is designed for a different level of cleaning, from ongoing upkeep to a more detailed top-to-bottom clean.

The right service depends on your home’s current condition and how much cleaning it needs. Maintenance Cleaning is ideal for ongoing upkeep, while General House Cleaning offers more flexibility for routine or one-time needs. For extra attention and detail, our Top-to-Bottom Deluxe Cleaning may be the better fit.

Maintenance Cleaning focuses on the routine cleaning tasks that help keep your home consistently fresh and comfortable. It is designed for homes that have already received a more thorough cleaning and need regular upkeep. Service can be scheduled weekly, bi-weekly, or monthly.

Our Top-to-Bottom Deluxe Cleaning provides more detailed attention throughout your home. In addition to general cleaning tasks, it addresses buildup and commonly overlooked areas such as baseboards, doors, cabinets, and blinds.

Clean Away 360 offers weekly, bi-weekly, and monthly recurring cleaning through our Maintenance Cleaning service. You can choose the frequency that works best for your household, schedule, and cleaning needs.

House cleaning prices vary based on the size and condition of your home, the cleaning service you select, and how often you schedule service. Request an instant quote to receive pricing based on your specific home and cleaning needs.

Start by requesting an instant quote through the Clean Away 360 website. Provide information about your home and cleaning needs so we can determine the appropriate service and pricing. From there, you can move forward with scheduling your cleaning.

No. You do not need to stay home while Clean Away 360 cleans your house. Many clients choose to be away and provide entry and exit instructions ahead of their appointment so our team can complete the scheduled cleaning as planned.

Picking up personal belongings and clearing unnecessary clutter helps our cleaning professionals focus their time on cleaning your home. If there are specific areas that need attention or anything our team should know, let us know before your appointment.

No. Clean Away 360 arrives with the supplies and equipment needed for your scheduled cleaning. We use environmentally friendly cleaning products and clean and disinfect our equipment between homes.

Yes. Clean Away 360 cleaning professionals are employees rather than independent contractors, and team members are professionally trained and background checked. We invest in our team and follow established cleaning systems to provide dependable, consistent service.

Clean Away 360 strives to send the same cleaning professional or team whenever possible. Having familiar professionals care for your home helps create a consistent and personalized experience. When scheduling requires a change, our cleaning systems help maintain our quality standards.

Let Clean Away 360 know about any pets in your home before your cleaning so our team can be prepared. If your pet is uncomfortable around unfamiliar people or cleaning activity, keeping them in a secure, comfortable area can help make the visit easier.

Contact Clean Away 360 within 24 hours if an area of your home does not meet your expectations. We’ll return to address the area at no additional cost as part of our 100% Satisfaction Guarantee.

Yes. A Clean Away 360 gift card is a thoughtful way to give someone more time and one less thing to worry about. It can be a great gift for busy families, new homeowners, new parents, or anyone who could use a little extra help at home. Purchase a Clean Away 360 gift card to get started.

Your Home Deserves Thoughtful, Thorough Care

From the people we hire to the way we clean, every detail matters. Experience professional house cleaning built around care, consistency, and your peace of mind.